Traditional Response Hierarchy Models

A number of models have been developed to depict the stages a consumer may pass through in moving from a state of not being aware of a company, product, or brand to actual purchase behavior. Figure 5-3 shows four of the best-known response hierarchy models. While these response models may appear similar, they were developed for different reasons.

The AIDA model was developed to represent the stages a salesperson must take a customer through in the personal-selling process.11 This model depicts the buyer as passing successively through attention, interest, desire, and action. The salesperson must first get the customer's attention and then arouse some interest in the company's

Figure 5-3 Models of the response process

Models

Stages

AIDA modela

Hierarchy of effects modelb

Innovation adoption modelc

Information processing modeld

Cognitive stage

Attention

Awareness Knowledge

Awareness

Presentation Attention Comprehension

Affective stage

Interest Desire

Liking Preference Conviction

Interest Evaluation

Yielding Retention

Behavioral stage

Action

Purchase

Trial Adoption

Behavior

Continue reading here: Standard Learning Hierarchy

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Readers' Questions

  • Tesfay
    What are the communicatiopn response models in marketing?
    1 year ago
    1. Multi-Channel Response Model: This model involves integrating multiple channels such as email, mobile, mail and social media to maximize reach and engagement.
    2. Multi-Touch Response Model: This model involves using a combination of different types of media and communications to target an audience multiple times and create a more personalized response.
    3. Cross-Channel Response Model: This model uses multiple channels in an integrated manner to send consistent messages across channels and create a holistic response.
    4. Automated Response Model: This model leverages automation and technology to personalize messages and send out communications based on customer behavior and data.
    5. A/B Testing Response Model: This model uses testing to evaluate the success of a particular message or campaign and then use that data to create more effective messages.
    • Scudamor
      What is response hierarchy model in marketing communication?
      1 year ago
    • The Response Hierarchy Model in marketing communication is a framework that allows marketers to identify how their actions are resulting in desired customer outcomes. It provides a way to measure the effectiveness of different communication channels and campaigns, so that marketers can focus their efforts on those that are most successful. The model consists of five levels that measure the success of a communication strategy: Awareness, Interest, Desire, Action, and Loyalty. Marketers use this model to track progress and optimize their efforts.
      • ISENGAR
        What are hierarchical response models?
        1 year ago
      • Hierarchical Response Models are regression models that allow for different responses of two or more levels of observations within the same dataset. These models utilize a hierarchical structure in which data at higher levels directly inform data at lower levels, allowing for more efficient estimation of the underlying relationship. By modeling data in this way, it is possible to better capture variability between groups and to more accurately estimate relationships within each group.
        • ville-veik
          How do the traditional response hierarchy models differ from the alternativeresponse hierarachies?
          1 year ago
        • Traditional response hierarchy models typically include a progression of strategies for responding to challenging behaviors, starting with the least intrusive strategies and progressing to more intensive strategies. The traditional models are often linear, meaning the strategies must be followed in a specific order. Alternative response hierarchies, on the other hand, provide a more flexible approach to addressing challenging behaviors. These models focus on individualizing strategies and interventions to meet the individual needs of each person. They emphasize the value of developing relationships and responding to challenging behaviors in a respectful and supportive way. Alternative response hierarchies prioritize taking a strengths-based, collaborative approach to responding to behaviors.
          • Lisa
            What is a tesponse hiwrarchy?
            1 year ago
          • A response hierarchy refers to a system or structure that is used to prioritize responses or actions. It is often used to prioritize emergency responses or customer service inquiries, but can be used for any type of response that needs to be addressed. The response hierarchy typically lists the responses in order of importance, with the most urgent or important tasks at the top of the list.
            • anna harkimo
              What are the three responses models in IMC traditional?
              1 year ago
              1. Advertising: This refers to all forms of paid communication, such as TV, radio, newspaper, and online ads.
              2. Public Relations: This involves the strategic use of communication and relationships to build a positive public image.
              3. Direct Marketing: This includes direct mail, email blasts, customer loyalty programs, and other strategies that aim to increase sales and build customer relationships.
              • MERCEDES CHEATHAM
                What are the three responses of heriarchy model?
                1 year ago
                1. Domination: This is where one group of people has full control over another group of people.
                2. Separation: This is where different social roles and activities are assigned to different genders, and this separation is often seen as necessary for maintaining the status quo.
                3. Subordination: This is where the least powerful group of people are subordinated to the more powerful groups, and their needs and desires are not taken into account or seen as valid.
                • nils
                  What is altetnative response hierarchy model?
                  1 year ago
                • An alternative response hierarchy model is a strategy for teaching and responding to challenging behaviors. This model was created to better meet each individual’s needs and focuses on proactive and positive interventions. It uses four tiers of response to address various levels of behavior. Tier one focuses on prevention and proactive strategies while tier two and three address restorative and corrective strategies. The fourth tier focuses on crisis management. This approach requires ongoing assessment of the effectiveness of responding strategies and plans to develop more positive methods of behavior management and to provide meaningful individualized support.
                  • Karolin Schmitz
                    What criticism of traditional response hierarchy model?
                    1 year ago
                  • The traditional response hierarchy model is criticized for its reliance on linear, hierarchical decision-making processes that may not reflect the complexity of contemporary organizations and their operations. Additionally, the model is seen as too simplified and rigid, as it relies on predetermined actions and outcomes, which may not be appropriate for less structured situations. Finally, the model is seen as inflexible, as its reliance on fixed, predetermined responses can be ineffective if the situation is more dynamic or unpredictable.
                    • elina
                      What are the hierachy of communication?
                      1 year ago
                      1. Sender
                      2. Message
                      3. Receiver
                      4. Feedback
                      • Alvaro
                        Why response hierachy models are not conclusive?
                        1 year ago
                      • Response hierarchy models, such as the AIDA (Awareness, Interest, Desire, Action) model, are not conclusive because they do not take into account all of the factors that may impact a customer’s decision-making process. The model is based on a linear approach to decision-making that does not recognize the potential for competing motivations, varied levels of customer information, or the influence of external factors on a customer’s decision. This can lead to a marketing strategy that puts too much emphasis on one stage of the model and overlooks the importance of other stages. Additionally, these models are static in nature and cannot capture the dynamism of the customer journey, which is often influenced by changes in the marketplace and the customers’ needs.
                        • Eleuterio Fallaci
                          What is Traditional hierarchy response models?
                          1 year ago
                        • Traditional hierarchy response models are a set of rules used by businesses to evaluate customer service requests and determine the best course of action. The models involve a hierarchical structure that maps the different types of customer service requests and the corresponding responses that should be provided. The traditional hierarchy response models are used to ensure consistency in customer service and to reduce the time required to analyze and respond to requests.
                          • MIRANDA
                            WHAT IS THE AIDA MODEL OF CONSUMER RESPONSES?
                            1 year ago
                          • The AIDA Model is an acronym for Attention, Interest, Desire, and Action. It is a marketing model used to describe the steps a consumer goes through when making a purchase decision. The model suggests that the consumer initially becomes aware of a product or service through attention, gains interest in it, develops a desire for it, and then takes action to purchase it. It is an important concept for marketers as it helps to identify and target the various stages of consumer decision making.
                            • sami
                              What is the AIDA model of consumer response hierarchy.?
                              1 year ago
                            • AIDA stands for Awareness, Interest, Desire, and Action. It is a model of consumer response hierarchy used in marketing and advertising to describe the stages a customer goes through when making purchasing decisions. Awareness: The customer first needs to be aware of the product or service. Interest: Once aware, the customer then needs to be intrigued by the product or service and demonstrate an interest in it. Desire: With interest sparked, the customer needs to desire the product or service, feeling a sense of need or want. Action: Finally, the customer needs to take action and purchase the product or service.
                              • Adaldrida
                                What is hierarchical mode in marketing?
                                1 year ago
                              • Hierarchical mode in marketing is a form of consumer segmentation methodology where customers are categorized into groups based on their purchasing power and preferences. This type of segmentation can be used to target particular groups of customers with tailored products and services. By segmenting customers into different levels, marketers can better identify consumer needs and wants, and create the types of experiences that will make them loyal to the brand.
                                • daniel
                                  What is tradisional response hierarchy models?
                                  1 year ago
                                • Traditional Response Hierarchy Models are a type of model for analyzing customer service responses. These models provide a framework for categorizing customer inquiries and responses into a hierarchical structure based on the response objectives and customer needs. The models are designed to provide a consistent approach to responding to customers in order to maximize customer satisfaction and loyalty. They typically include categories such as education, resolution, redirect, closure, and escalation.
                                  • JAMILA
                                    Which response hierarchies model to use?
                                    1 year ago
                                  • The best response hierarchy model to use depends on the specific situation and type of data being analyzed. Some common response hierarchy models include decision trees, rule-based systems, bayesian classifiers, and neural networks.
                                    • martha selassie
                                      What is meant by cogntive stage inthe response hierarchy models?
                                      1 year ago
                                    • Cognitive stage refers to the point in a response hierarchy model when an individual has processed the stimulus and is considering how to respond. This stage involves conscious thought and the ability to exercise control over one's actions. It is the stage in which the individual decides to take action or not, and can be influenced by both external influences and one's own beliefs, values, and goals.
                                      • Sophia
                                        What is consumer response hierarchy?
                                        1 year ago
                                      • The consumer response hierarchy is a model used to identify and explain how customers respond to marketing messages. It includes five levels:
                                        1. Awareness: The consumer is aware of the product or service.
                                        2. Interest: The consumer is interested in the product or service and is seeking more information.
                                        3. Evaluation: The consumer has evaluated the product or service and is considering purchasing it.
                                        4. Action: The consumer has taken action and purchased the product or service.
                                        5. Advocacy: The consumer is now advocating the product or service to others.
                                        • miranda
                                          What is the use of the hierarchy response models marketing communications?
                                          1 year ago
                                        • Hierarchy response models are used in marketing communications to measure the effectiveness of a campaign or promotion. It is a systematic way of understanding how customers respond to various promotional activities, such as advertising, social media, direct mail, word-of-mouth, etc. The model focuses on four stages of customer response – attention, interest, desire and action. By understanding the customer’s response at each stage, marketers can identify what works best for their target audience and use that information to guide their communications strategy.
                                          • Calimero
                                            Why do response hierarchies differ?
                                            1 year ago
                                          • Response hierarchies differ based on the context of the situation. For example, a business may use a hierarchy of responses that are more formal, while a family gathering may have a hierarchy of responses that are more relaxed. Different situations will require different response hierarchies in order to properly respond to the situation in an appropriate manner.
                                            • fre-swera
                                              What is the hierachy of response model?
                                              1 year ago
                                              1. Situation Assessment: Assessing the current situation and determining the needs of the situation.
                                              2. Goal Setting: Establishing goals and objectives to be achieved through the response process.
                                              3. Resource Identification and Acquisition: Identifying, acquiring and allocating resources necessary to achieve the established goals.
                                              4. Operational Implementation: Implementing operational plans to achieve the established goals, while managing and mitigating risks.
                                              5. Evaluation and Adaptation: Monitoring, evaluating and revising the response plans based on the situation, results and feedback.
                                              • Aatifa Ermias
                                                Where in the hierarchy response models is facebook advertising?
                                                1 year ago
                                              • Facebook Advertising is located at the uppermost level of the Response Models hierarchy. It is typically considered to be a part of the Paid Media category, which also includes other forms of paid media such as search engine marketing, display advertising, and video advertising. However, it is also often considered to be a separate category that stands on its own, due to its unique and powerful targeting capabilities.
                                                • amalda
                                                  What is response hierarchy theory of marketing communication?
                                                  1 year ago
                                                • Response hierarchy theory of marketing communication is an approach to understanding how consumers interact with marketing messages. The approach is based on the idea that different communication strategies can be used to motivate consumers in stages, from awareness to purchase. This theory suggests that as consumers experience a message at each stage, they will have a different reaction to it. Each stage requires a different type of message and response in order to encourage the consumer to move on to the next stage. The six stages in the hierarchy are attention, interest, desire, conviction, action and reinforcement.