How to Recover Your Facebook Business Page from Rogue or Clueless Employees

Last Updated on Sat, 02 Sep 2023 | Social Media

Recover your stolen Facebook Page

You’ve spent years building up an active following on your business’ Facebook Page. Then, one day, your trusted Page Admin goes haywire – storms off the job, runs away with the circus, won’t return your calls, etc. Do you have to start from scratch? Can you reclaim your Facebook Page?

We’ve heard the horror stories, and they are usually variations on these themes involving employees or agencies who have permission to manage your Facebook page suddenly becoming incommunicado. Sometimes it’s innocent. Sometimes it’s malicious.

  • They delete you and all the other admins leaving themselves in full control. Then sometimes they,
  • Change your page name.
  • Change the username.
  • Trash your online reputation for sport.
  • Find a new job and simply don’t return your phone calls when you’ve realized that you don’t know how to get in.
  • And sometime, someone created a Place page for your business and it’s taken on a life of it’s own. This is a slightly different issue, but see this post on how to claim your Facebook Place Page.

Claiming Lost or Stolen Facebook Pages

If asking, begging, threatening get you nowhere, don’t despair. Visit your page, and:

  1. Click on the gear icon (1).
  2. Click on report page (2).
  3. Click on “Is this your intellectual property?” (3).
  4. Now, fill out the Reporting a Violation or Infringement of Your Rights form on Facebook. Keep it factual, brief and not emotional.
  5. It may take a few days or a week to hear back.
  6. Encourage your friends to follow steps 1-3 to report the issue. This may help get Facebook’s attention.

How to Prevent Facebook Page Loss or Theft

Facebook Page Security - Admin Options

A signed agreement stating their obligation to be responsible in their management of the page and not remove you ad Admin may give you some legal recourse, but it’s not foolproof. Here’s what is.

You , as the business owner, are the only one who needs to have “Manager” level permissions on your Facebook Page. You may wish to grant the same access to someone you can trust completely – like your mother, as a backup. Other than you two, every other person with permission on your Facebook page should be at “Content Creator” and lower. Here’s how to make the changes:

  1. Visit your Facebook Page.
  2. Click on “Edit Page”.
  3. Click on ”Admin Roles”.
  4. Next to the administrator, there is a blue triangle. Click that and select another role for them.

Continue reading here: Convert a Facebook Profile to a Business Page without Losing Friends

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Readers' Questions

  • Myrtle
    How to reclaim facebook page ownership?
    5 months ago
    • If you lost ownership of your Facebook page and want to reclaim it, here are the steps you can take:
    1. Go to the Facebook page you want to reclaim.
    2. Look for the "Page Transparency" section on the right-hand side of the page. Click on the three-dot icon next to it.
    3. Select "Edit Page Info" from the drop-down menu.
    4. In the left-hand menu, click on "Page roles."
    5. Look for the "Existing Page Owner" section. If you see the name or profile of the person who currently owns the page, continue to step If not, proceed to step 8.
    6. Reach out to the current page owner and ask them to transfer ownership to you. You can do this by sending them a message through Facebook, or by contacting them directly if you know them.
    7. Once the current page owner agrees to transfer ownership, they can do so by going to the "Page roles" section and selecting your account as the new owner.
    8. If you don't know or can't contact the current page owner, click on the "Request Access" link in the "Existing Page Owner" section.
    9. You will be prompted to enter a reason why you need access to the page. Explain the situation and provide any relevant details.
    10. Click "Submit." Facebook will review your request and may contact you for additional information.
    11. If Facebook approves your request, they will transfer ownership of the page to your account. You will receive a notification and gain full control of the page.
      12. Note that the process of reclaiming ownership may vary depending on the specific circumstances and Facebook's policies. It's important to provide accurate information and follow any guidelines given by Facebook throughout the process.
    • Jaana Jokihaara
      How to recover facebook business page that is active?
      10 months ago
      • If you are an admin of the Facebook Page, you can recover your Page by following the steps below:
      1. Go to the Facebook homepage and select the Page you want to recover.
      2. Click the Settings tab on the left-hand side.
      3. Select the Permanently Delete Page option on the right-hand side.
      4. Follow the instructions on the page to delete your Page and confirm the action.
      5. Once you've successfully deleted the Page, you can then contact Facebook to recover your Page by following the instructions here: <a href="https://www.facebook.com/help/contact/180922231725703." >https://www.facebook.com/help/contact/180922231725703.</a>
        6. If you are not an admin of the Page, please contact the Page admins directly or contact Facebook for further help.
      • leena
        How to recoveraing a page from a rogue?
        10 months ago
        • editor You should contact the site administrator or the person who manages the website. They should be able to help you in recovering the page from the rogue editor. You may also need to provide evidence or other information in order to prove that you are the rightful owner of the page. Depending on the site, the administrator or manager may be able to restore the page for you or provide other assistance.
        • Sophia
          How to get fb admin access from rogue admin?
          10 months ago
          • Unfortunately, there is no way to gain access to a Facebook Page from a "rogue Admin". The only way to gain access to a Page is if the current Admin grants you access.
          • stephan
            How to recover stolen facebook page?
            11 months ago
            1. Contact Facebook: The first step is to contact Facebook directly and report the stolen page. Facebook will review the message and take necessary action.
            2. Protect your account: Change your password, enable two-factor authentication and make sure your security settings are up to date.
            3. Contact the thief: If you have any contact information for the thief, reach out to them and ask them to return the page to you.
            4. Contact law enforcement: If the situation is serious enough, contact law enforcement and file a police report.
            5. Take legal action: If all else fails, you can pursue legal action against the thief.
              6. Good luck!
            • aurora
              How to recover facebook page admin 2022?
              12 months ago
              • There is no guaranteed way to recover a Facebook page admin in 2022. Facebook does not offer a specific way to do this. However, if the page is connected to a Facebook Business Manager account, you may be able to get access to the page as an admin if you have access to the Business Manager account. If you are an admin of the Business Manager account, you could try asking another admin to add you as an admin to the page. You could also try reaching out to Facebook directly and explain the situation. Facebook may be able to help you regain access to the page if they can confirm that you are an authorized admin.
              • merigo
                How to recover facebook page admin?
                1 year ago
                1. Log into your Facebook account.
                2. Go to your Page's Settings.
                3. Click on the "Page Roles" tab.
                4. Look for the Administrator role, and click on the pencil icon to the right of it.
                5. Enter the email address or the full name of the account you want to add as an Admin.
                6. Click on Add to confirm.
                7. The new Admin will receive a confirmation email and once they accept the invitation, they will be an Admin of your Page.
                • nina
                  How to recover facebook business page?
                  1 year ago
                  1. Check your email: If you are an admin or have access to the email account that the Facebook page was registered with, check your email for a message from Facebook. You may have received a message from Facebook with instructions on how to restore the page.
                  2. Reach out to Facebook: If you haven’t received any email from Facebook, you can try reaching out to Facebook directly. Go to <a href="https://www.facebook.com/help/contacts/" >https://www.facebook.com/help/contacts/</a> and select Business. Then select the “I can't manage my Page” option and follow the instructions to contact the team.
                  3. Check the Ads Manager: If you have access to the Ads Manager, you can check to see if your page is still live. Go to <a href="https://www.facebook.com/ads/manage/" >https://www.facebook.com/ads/manage/</a> and under the Pages tab, select Pages. If your Facebook page is still live, then you should be able to manage it from there.
                  4. Ask other admins: If you have access to other people who have admin rights on the page, then they may be able to help you regain access. They can check to see if they still have access and if so, they may be able to make you an admin again.
                  5. Wait: If all else fails, you may need to wait for Facebook to review your case and take action. In some cases, it can take a few days for Facebook to review and respond.