Table S3 Sample Understand Phase Tools Scorecard
1 |
2 |
3 |
4 |
S |
s |
7 |
SSFM Tool |
Tool Summary, Including Type and Units |
Task | ||||
GOSPA |
Conduct GOSPA analysis | |||||
Marketing skills and resources audit |
Revise marketing core competencies and capabilities assessment | |||||
Porter's 5 Forces Analysis |
Revise Porter's 5 Forces Analysis | |||||
SWOT |
Revise SWOT Analysis | |||||
Customer location matrix |
Define specific customer types and where they are located | |||||
Interview guide creation methods |
Create interview guide | |||||
Customer selection matrix |
Gather VOC data | |||||
KJ Analysis |
Conduct KJ Analysis to structure and rank data | |||||
NUD screen |
Document NUDs | |||||
Process mapping |
Construct customer behavioraldynamics map | |||||
Survey development methods |
Develop and implement customer requirements ranking survey |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
SSFM Tool |
Tool Summary, Including Type and Units |
Task | ||||
Quality function deployment |
Translate customer requirements into technical requirements | |||||
Kano analysis |
Conduct competitive benchmarking against NUDS | |||||
Brainstorming, TRIZ, mind mapping |
Help generate and evaluate candidate concepts | |||||
Kano analysis, MPQ gap analysis, value chain analysis |
Define qualitative and quantitative elements of value | |||||
comparison, MP price profile, value maps |
Convert eMPQP to MPQP with VOC data | |||||
Key events time line |
Develop category key events timeline | |||||
Won-Lost Analysis |
Develop Won-Lost Analysis | |||||
Competitive position analysis template |
Construct competitive position analysis | |||||
Value chain analysis |
Conduct customer value chain analysis | |||||
GOSPA method/NPV analysis/pro forma cash flow analysis |
Define how product fits business strategy/financial goals, and fit to marketing innovation strategy | |||||
GOSPA method | ||||||
NPV, EVA, IRR, B/E analysis, SWOT, Porter's 5 Forces |
Estimate concept financial potential against current risk assessment |
1 |
2 |
3 |
4 |
5 |
s |
7 |
SSFM Tool |
Tool Summary, Including Type and Units |
Task | ||||
Project management methods/RACI Matrix |
Create Analyze phase project plan and risk analysis |
Columns 1 and 7 align the tool to a specific task and its requirement for justifying the use of the tool. (Never use a tool if you can't justify its ability to fulfill a task.)
Quality of Tool Usage, Data Integrity, and Results Versus Requirements are scored on a scale of 1 to 10 using the simple scoring templates provided in Chapter 2 .
Average Tool Score illustrates overall tool quantification across the three scoring dimensions. (A high ATS indicates that a task is being underwritten by proper tool usage.)
Data Summary is intended to illustrate the nature of the data and the specific units of measure (attribute or continuous data, scale or specific units of measure).
As part of the overall project management of the commercialization process, the control, management of risk, and key decision-making are greatly enhanced when each commercialization phase clearly defines the requirements, deliverables, tasks, and enabling tools. Recall that as in the portfolio renewal process, any vague tools-tasks-deliverables-requirements combination erodes the ability to sustain growth. When these four elements disintegrate, so does your performance, eventually resulting in erratic growth from sources (see Figure 5.5 ).
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